InternetWorks FAQ

What is the difference between Lite and Beta4?
	Beta4 supersedes Lite. Beta4 contains various bug fixes, 
	does not limit the number of simultaneous downloads (limited 
	only by the number of sockets allowable with your winsock),
	and easier installation.

How do I use the mail feature?
	The Beta4 and Lite versions only support mailto; they do not
	support receiving mail.

How do I use the news feature?
	The news feature is not available in the Lite and Beta versions.

How do I use telnet with InternetWorks?
	You can "hook in" any external telnet package you like via the
	"Options->Viewers" selection creating a "new type" as 
	"application/telnet" and then fill in/browse the path to your 
        executable.

How do I create a custom home page?
	With the Lite and Beta versions you need to replace the default.htm
	file in the IW directory. In future versions you will be able to 
	define a URL location or any other local HTML file as the default
	startup document for InternetWorks.

How do I view the source of a HTML file?
	In the Lite and Beta versions you will need to download the file
	and view it locally using a text viewer such as NOTEPAD.EXE. 
	We will be adding the view source feature to InternetWorks
	in a future version.

Is PPP supported?
	InternetWorks software does support PPP however the version
	of Trumpet available with InternetWorks does not. You will need 
	another winsock client to connect with PPP.

What is the .HTX extension?
	The .HTX extension is the extension used to signify a document
	is saved in InternetWorks format. By using the format you can save 
	images and text in the same file.

What changes are made to the autoexec.bat file?
	The two changes made are:
		The IW directory is added to the path
		and share is also added via a line of its own.
	If you want to use share only under windows then
	delete the line in the autoexec.bat file and add the line
	(or see if it already exists) 
	device=vshare.386
	to your system.ini within the windows directory.

What is the difference between the commercial version and the free?
	The basic differences are:
		Full OLE 2.0 complience
		Full Mail reader capability (freewares can only do "mail to")
		Full News reader capability
		Lite allows only 2 simultaneous downloads
		Beta4 allows unlimited simultaneous downloads (limited
		only by your winsock's maximum number of allowable sockets)

What do the up and down arrows do for me?
	They allow you the ability to traverse particular sub-branches
	of documents that are loaded giving you a three-dimensional 
	traversing ability.

What are some sample settings for the Trumpet Winsock?
	Check the Trumpet documentation for recommended settings.
	These can be found in the directory where Trumpet is located
	(e.g.; C:\TRUMPET). They are named install.txt for the ASCII version
	or install.doc for the Microsoft Word version.

Where are the Product Specifications?
	ftp://ftp.booklink.com /lite/941026

What are the hardware and software requirements?
	Recommended(minimum) configuration
	- 486 (386) IBM-compatible PC
	- 8 Mb (4Mb) of RAM
	- 5 Mb fo free disk space
	- 14,400 (2,400) baud modem
	- Color (monochrome) VGA display

How do I do OLE drag and drop?
	To intiate an OLE drag and drop:
	- Go to the page you want to drag and drop.
	- Hold the Control key down while you press and hold the left 
	  button of the mouse (or whatever mouse button is the select button).
	- When the cursor has changed to a arrow with a small gray box
	  and a "plus" sign you can release the Control key but keep 
	  the mouse button depressed. (larger pages with lots of images 
	  may take longer to intiate)
	- "Drag" the mouse cursor to the application you would like to
	   "drop" the page. The cursor will display a circle with a line
	   through it if you are in an area you cannot "drop" the document.
	- Release the mouse button and the document will be dropped in 
	  the application.

Will this software work with any winsock?
	Yes, InternetWorks will work with any winsock client. Some may 
	require more setup time than others. Check the documentation 
	for the particular winsock for more details.

Will this software work with any Internet access provider?
	Yes, InternetWorks will work with any IAP that supplies 
	at least a SLIP connection.

What is a SLIP account?
	Serial Line Internet Protocol - a form of connection to the 
	world wide network known commonly as the Internet.

What is PPP?
	Point to Point Protocol - a form of connection to the
	world wide network known commonly as the Internet.

What is an IAP (Internet Access Provider)?
	Someone who can provide you with a  connection to 
	the Internet. This may be in the form of a SLIP, PPP, Leased Line, 
	Frame Relay, or even a T1.
 
How do I download your software?
	Using ftp (file transfer protocol) software you can ftp to:
	ftp.booklink.com

How do I get support for your software?
	Support is available from Booklink Support from 9am to 5pm EST
	at (617)433-0464 x3044 or via email at support@booklink.com

	
How extensible is your software with Visual Basic?
	The Lite and Beta4 versions are not extensible with Visual 
	Basic. The full version will be very extensible.

How do I find out more about extending your software?
	To find more info regarding extending the capabilities of 
	InternetWorks please send mail to customer@booklink.com
	with specifics on what you are looking to do or you 
	may reach us through the support number (617)433-0464 x3304
	9am - 5pm Monday through Friday EST.

How do I create a hotlist in your software?
	In the Lite and Beta versions you need to cull down the 
	card catalog (ALL.HTX). In future versions you
	will be able to drag and drop from one to another card
	catalog thereby creating a custom hotlist.p