                            Table of Contents

LICENSE STATEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . .  1

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2

Section 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
     Hardware & Software Requirements: . . . . . . . . . . . . . . . . .  3
     Technical Support . . . . . . . . . . . . . . . . . . . . . . . . .  4

Section 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
     TeleBack Overview . . . . . . . . . . . . . . . . . . . . . . . . .  5
     Common Command Line Switches. . . . . . . . . . . . . . . . . . . .  5
     Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
          TBHost & TBClient. . . . . . . . . . . . . . . . . . . . . . .  7
          TBClient Title Screen. . . . . . . . . . . . . . . . . . . . . 12

Section 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
     Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
          TBClient . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
               Setup TBClient. . . . . . . . . . . . . . . . . . . . . . 13
               Setup Screen field definitions. . . . . . . . . . . . . . 14
                    Client ID. . . . . . . . . . . . . . . . . . . . . . 14
                    Host Phone . . . . . . . . . . . . . . . . . . . . . 14
                    Backup Time. . . . . . . . . . . . . . . . . . . . . 14
                    Type . . . . . . . . . . . . . . . . . . . . . . . . 14
                    Hard Drives: (F10 Searches). . . . . . . . . . . . . 15
                    Max Upload Size. . . . . . . . . . . . . . . . . . . 15
                    Comm Port. . . . . . . . . . . . . . . . . . . . . . 16
                    I/O Addr . . . . . . . . . . . . . . . . . . . . . . 16
                    IRQ. . . . . . . . . . . . . . . . . . . . . . . . . 16
                    Baud Rate. . . . . . . . . . . . . . . . . . . . . . 16
                    Mdm Reset. . . . . . . . . . . . . . . . . . . . . . 17
                    Modem Commands . . . . . . . . . . . . . . . . . . . 17
                    Password . . . . . . . . . . . . . . . . . . . . . . 18
               Auto Backup . . . . . . . . . . . . . . . . . . . . . . . 18
               Backup Now! . . . . . . . . . . . . . . . . . . . . . . . 20
               Exclude Files . . . . . . . . . . . . . . . . . . . . . . 20
               Include Files . . . . . . . . . . . . . . . . . . . . . . 21
               File Maint. . . . . . . . . . . . . . . . . . . . . . . . 22
               View/Print Activity Log . . . . . . . . . . . . . . . . . 22
               Delete Activity Log . . . . . . . . . . . . . . . . . . . 25

                       Table of Contents (cont....)

               Exception(s) List . . . . . . . . . . . . . . . . . . . . 25
               Quit  . . . . . . . . . . . . . . . . . . . . . . . . . . 26
     Batch Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
     Command Line Switches . . . . . . . . . . . . . . . . . . . . . . . 27
     The TelePower . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
          TBHost . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
               Wait for Calls. . . . . . . . . . . . . . . . . . . . . . 28
               Take Off-Hook . . . . . . . . . . . . . . . . . . . . . . 30
               Put On-Hook . . . . . . . . . . . . . . . . . . . . . . . 30
               File Maint. . . . . . . . . . . . . . . . . . . . . . . . 30
               Setup TBHost. . . . . . . . . . . . . . . . . . . . . . . 30
                    Name . . . . . . . . . . . . . . . . . . . . . . . . 31
                    Address 1. . . . . . . . . . . . . . . . . . . . . . 31
                    Address 2. . . . . . . . . . . . . . . . . . . . . . 31
                    Phone. . . . . . . . . . . . . . . . . . . . . . . . 31
                    City . . . . . . . . . . . . . . . . . . . . . . . . 31
                    State. . . . . . . . . . . . . . . . . . . . . . . . 31
                    Postal Code. . . . . . . . . . . . . . . . . . . . . 31
                    Comm Port. . . . . . . . . . . . . . . . . . . . . . 31
                    I/O Addr . . . . . . . . . . . . . . . . . . . . . . 31
                    IRQ. . . . . . . . . . . . . . . . . . . . . . . . . 31
                    BAUD . . . . . . . . . . . . . . . . . . . . . . . . 32
                    Modm Reset . . . . . . . . . . . . . . . . . . . . . 32
                    Modem Commands . . . . . . . . . . . . . . . . . . . 32
               View/Print Activity Log . . . . . . . . . . . . . . . . . 33
               All Accounts' Activity. . . . . . . . . . . . . . . . . . 33
               One Account's Activity. . . . . . . . . . . . . . . . . . 34
                    Search . . . . . . . . . . . . . . . . . . . . . . . 35
               Activity Log Field Definitions. . . . . . . . . . . . . . 36
                    Log Number . . . . . . . . . . . . . . . . . . . . . 36
                    Client ID. . . . . . . . . . . . . . . . . . . . . . 36
                    Company Name . . . . . . . . . . . . . . . . . . . . 36
                    Date Sent. . . . . . . . . . . . . . . . . . . . . . 36
                    Time Sent. . . . . . . . . . . . . . . . . . . . . . 37
                    Minutes. . . . . . . . . . . . . . . . . . . . . . . 37
                    Bad Xfer?. . . . . . . . . . . . . . . . . . . . . . 37
                    Error Messages . . . . . . . . . . . . . . . . . . . 38
                    Due Date . . . . . . . . . . . . . . . . . . . . . . 39
               Delete Activity Log . . . . . . . . . . . . . . . . . . . 39
 
                       Table of Contents (cont....)

               Exception(s) List . . . . . . . . . . . . . . . . . . . . 40
               Add TeleBack Accounts . . . . . . . . . . . . . . . . . . 41
                    Client ID. . . . . . . . . . . . . . . . . . . . . . 42
                    Password . . . . . . . . . . . . . . . . . . . . . . 42
                    Company Name . . . . . . . . . . . . . . . . . . . . 42
                    Address Line 1 . . . . . . . . . . . . . . . . . . . 42
                    Address Line 2 . . . . . . . . . . . . . . . . . . . 42
                    City . . . . . . . . . . . . . . . . . . . . . . . . 43
                    State. . . . . . . . . . . . . . . . . . . . . . . . 43
                    Postal Code. . . . . . . . . . . . . . . . . . . . . 43
                    Country. . . . . . . . . . . . . . . . . . . . . . . 43
                    Phone Number . . . . . . . . . . . . . . . . . . . . 43
                    Rate Per Minute. . . . . . . . . . . . . . . . . . . 43
                    Rate Per Month . . . . . . . . . . . . . . . . . . . 43
                    Rate Per Megabyte. . . . . . . . . . . . . . . . . . 43
                    Flat Rate. . . . . . . . . . . . . . . . . . . . . . 43
                    Sales Tax. . . . . . . . . . . . . . . . . . . . . . 43
                    Days In Billing Cycle. . . . . . . . . . . . . . . . 43
                    Date Due . . . . . . . . . . . . . . . . . . . . . . 44
                    Receive Path . . . . . . . . . . . . . . . . . . . . 44
                    Lowest Allowable CPS . . . . . . . . . . . . . . . . 44
                    Send Word. . . . . . . . . . . . . . . . . . . . . . 45
                    Rec Word . . . . . . . . . . . . . . . . . . . . . . 45
               Edit TeleBack Accounts. . . . . . . . . . . . . . . . . . 45
               Print TeleBack Accounts . . . . . . . . . . . . . . . . . 46
               Change Backup Schedule. . . . . . . . . . . . . . . . . . 46
               Quit. . . . . . . . . . . . . . . . . . . . . . . . . . . 49
     Command Line Switches . . . . . . . . . . . . . . . . . . . . . . . 49
          Multi-User . . . . . . . . . . . . . . . . . . . . . . . . . . 49
     Restoring a Backup. . . . . . . . . . . . . . . . . . . . . . . . . 51
          Full Restore . . . . . . . . . . . . . . . . . . . . . . . . . 51
          Partial Restore. . . . . . . . . . . . . . . . . . . . . . . . 53
          TBRest . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Section 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
     Running TBClient under Windows. . . . . . . . . . . . . . . . . . . 57
     Commonly Asked Questions. . . . . . . . . . . . . . . . . . . . . . 59
     TeleBack Add-Ons. . . . . . . . . . . . . . . . . . . . . . . . . . 63
          Multi-User version . . . . . . . . . . . . . . . . . . . . . . 63
          TB-Invoice . . . . . . . . . . . . . . . . . . . . . . . . . . 63
     Registration Form . . . . . . . . . . . . . . . . . . . . . . . . . 67


TeleBack - TBHost & TBClient

The TeleBack software, which includes TBHOST.EXE and TBCLIENT.EXE (hereinafter
referred to as 'The Software') and manual are copyrighted by WEB Software & Consulting,
Inc.  Use of  'The Software' indicates your acceptance of the following LICENSE
STATEMENT, DISCLAIMER OF WARRANTY and GOVERNING LAW.

LICENSE STATEMENT
'The Software' is licensed for the exclusive use of the original purchaser.

You May:
        Make backup copies for the sole purpose of protecting your investment.
        Load TBCLIENT.EXE on as many remote computers as needed to
        support your Remote Backup Business.
        Load one copy of TBHOST.EXE onto the hard drive of one computer for the
        purpose executing one copy in computer memory. (See Add-ons in back of manual)

You May Not:
        Transfer or sell this license agreement to another party without authorization.
        Let anyone hold or store your backup copies for you.
        Rent, lease, lend, sublease or transfer 'The Software' or documentation.
        Copy, transfer or translate the user manual without written permission.
        Alter, decompile, dissemble, or reverse engineer 'The Software.'

DISCLAIMER OF WARRANTY
Although 'The Software' and User Manual have been tested and reviewed, both are being
provided solely "as is" and without warranty of any kind.  WEB Software & Consulting, Inc. 
specifically disclaim all warranties, expressed or implied, including, but not limited to,
implied warranties of merchantability and fitness for a particular purpose with respect to
defects in the diskette(s), documentation, software, and license granted herein.

IN NO EVENT SHALL  WEB SOFTWARE & CONSULTING INC., NOR ITS AGENTS
BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO ANY
LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT OR
IT'S DOCUMENTATION.   IN NO EVENT WILL WEB SOFTWARE & CONSULTING'S ,
NOR ITS AGENTS' LIABILITY FOR ANY CLAIM, WHETHER IN CONTRACT, TORT
OR ANY OTHER THEORY OF LIABILITY, EXCEED THE LICENSE FEE PAID BY
YOU.

GOVERNING LAW
This Agreement shall be interpreted and governed by the laws of the state of Florida.
Software:

You should have the following programs on your diskette.

1.  CLIENT.EXE
 
     This is a self-extracting archive.  The install program will copy this file to
     your TBCLIENT directory and extract the following files:

               a.  TBCLIENT.EXE - The client program
               b.  TBCLIENT.ICO - Windows Icon
               c.  TBCLIENT.DBF - Help system database
               d.  TBCLIENT.FPT - Help system text
               e.  TBCLIENT.HST - Revision history

2.  HOST.EXE

     This is also a self-extracting archive.  The install program will copy this
     file to you TBHOST directory and extract the following files:

               a.  TBHOST.EXE ---- The host program
               b.  TBHOST.ICO ---- Windows Icon
               c.  TBHOST.HST ---- Revision history
               d.  HOLIDAYS.DBF - Database of holidays that are used
                                    with the popup calendar.

3.  INSTALL.EXE

     This is the installation program.  It is used to install the Host and Client
     software.

4.  RESTORE.EXE

     This is a Restore Utility for TeleBack.  It can be used to help you do 
     data restorations for your clients.  Other zip utilities can be used
     instead, if you prefer.

                               Section 1


Hardware & Software Requirements:

     1.  386SX (or better) with MS/PC DOS 3.3 or greater;
     2.  hard disk drive, 100 megabytes available for archiving purposes is
          recommended; 
     3.  EMS version 3.2 or greater and/or XMS version 2.0 or greater for
          computers running TBClient.  (1 meg minimum of EMS or XMS
          is recommended) and;
     4.  Telephone modems (14.4K or greater recommended).  Modems should
          be equipt with v.42/v.42bis


Assumptions:

     1.  You know how to create a hard disk directory or subdirectory.
     2.  You know how to copy files from a floppy disk to a hard drive.
     3.  You know how to execute a DOS program.
     4.  You know how to install a modem.


If you are unfamiliar with any of the above, please read your DOS manual or
get help from a professional computer consultant.


The TeleBack client software (TBCLIENT.EXE) requires that PKZip &
PKUnZip be located in your DOS path.  We are including the self-extracting file
PKZ204G.EXE for your convenience.  PKZip is distributed under the
'Shareware' concept, which means that you must register it if you intend to use
it.  The cost (as of this printing) is $47.00 in US funds.  Please consult the
PKZIP documentation for the Registration Form and correct mailing address.



                           Technical Support

We provide support in several different ways.  Before you call, please read the
'Commonly Asked Questions' section in the back of the manual.

     1.  Call 904-943-8337 between the hours of  9:00am and 4:30pm Eastern
          time, weekdays.

     2.  BBS: The TeleBack Support BBS is provided solely for the support of
          registered TeleBack owners.  Here you will find the latest version of
          of TeleBack, Teleback utilities (as they become available) and
          program updates.   904-943-8054, 2400-28.8K ,N,8,1.

     3.  Send CompuServe  E-Mail to:  71042,2350

     4.  Send Internet E-Mail to : 71042.2350@compuserve.com

     5.  FAX:  904-943-8157. 

     6.  Write to:  WEB Software & Consulting, Inc.
                 1568 S. Spring Garden Ave.
                 DeLand, FL  32720-8409

When you request technical support, please have (or send) the following
information:
     1.  Your serial number and version (filling out and mailing in the
          Registration Form in the back of this manual will speed up our
          service to you);
     2.  Type of computer, DOS version and amount of memory;
     3.  Printouts of CONFIG.SYS and AUTOEXEC.BAT files;
     4.  A screen print of the error message(s);
     5.  An explanation of how the error occurred.




                               Section 2

TeleBack Overview:

TeleBack operation is simple.

How it works:  TeleBack was designed to operate with minimal operator
intervention.  The backup process is controlled by the TBClient software.
There are two modes of operation, Manual and Automatic.  They are explained
in more detail later in the manual.  The actual backup process works the same
in either mode with one exception:

           Manual  backups can be Incremental or Full Backups
                      (see Commonly Asked Questions)
                                    
The process works like this for both modes:

          1. Determine the type of backup to perform.
          2. Execute a batch file (if present).
          3. Send previous backup file (if the previous xfer failed)
          4. Gather and compress the files with a user-defined password.
          5. Set up the modem.
          6. Dial the phone number (redial if busy)
          7. Establish a communications link.
          8. TBHost asks for access information.
          9. Perform the upload if access is accepted.
            10. Execute a batch file if present.
            11. Disconnect.

Common Command Line Switches:

In TeleBack, as with other programs, Command Line Switches are a series of
slashes and letters that are typed in on the command line directly after the
program name.  These 'switches' allow TeleBack to perform certain functions
during startup.


The switches that are common to TBHost and TBClient are listed below.  Those
switches that are peculiar to each program will be listed in that section of the
manual.

Force TeleBack to display suitable colors for a Monochrome monitor:

               tbclient /m    or    tbhost /m

Force TeleBack to display in color.  You would use this if TeleBack was having
a problem recognizing your color display adapter.

               tbclient /c    or    tbhost /c

Start TeleBack automatically in any batch file with this next switch.

               tbclient /a --- Auto start in 'Auto Backup'  mode
               tbhost /a ---- Auto start in 'Wait for Calls'  mode

Force TeleBack to run in "TelePower" mode.

               tbclient /tp   or    tbhost /tp

Display a Help Screen describing the command line switches.

               tbclient /?    or    tbhost /?

Installation:

     TBHost & TBClient -

     1.  Make a backup copy of your program disk.
     2.  Insert the TeleBack program disk into drive A (or B) and type:

               a:install      (then press the Enter key)

     3.  The screen in Fig. 1 should appear.

  Ŀ
                     TeleBack Installation Program                     
                              Version 1.0a                             
  
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                            Ŀ
                            Install TBHost  
                            Install TBClient
                            Quit Install    
                            
                                                                                
                                  Fig. 1

We will go through the install procedures for TBHost first.

     4.  With the highlight bar positioned on 'Install TBHost', press the Enter 
          key.  The screen in Fig. 2 will appear (if your CONFIG.SYS file
          needs  changing).

  Ŀ
                     TeleBack Installation Program                     
                              Version 1.0a                             
  
                                                                                
                                                                                
                                                                                
                                                                                
      Ŀ
        CONFIG.SYS requires changes in order to run this program  
              Would you like me to make these changes now?        
                                                                  
                      Change CONFIG.SYS    Ignore                 
      

                                  Fig. 2



TeleBack needs to have a 'Files=15' statement in your computer's CONFIG.SYS
file.  If that statement is missing or is less than 15, then the screen in Fig. 2 will
be displayed.

If you have elected to have the install program make the changes for you, you
will need to re-boot your computer so that the changes that were made will take
affect.  The screen in Fig. 3 will be displayed to tell you this.

  Ŀ
                      TeleBack Installation Program                    
                              Version 1.0a                             
  
                                                                                
                                                                                
                                                                                
                                                                                
Ŀ
                Please restart the computer by turning it off                 
                  or pressing Ctrl-Alt-Del at the same time.                  
                        Then start this program again.                        

                                                                                
                                  Fig. 3

     5.  After you press the Enter key, you will be returned to the Main Menu.
         This gives you the chance to re-boot your computer and start the 
         installation with the correct configuration.

The next screen that will appear is shown in Fig. 4.

  Ŀ
                     TeleBack Installation Program                     
                              Version 1.0a                             
  
                                                                                
                                                                                
                     Ŀ
                      Install From Which Drive?:  A 
                     
                                                                                
                                  Fig. 4

     6.  Enter the drive letter where you placed the TeleBack program disk and
         press the Enter key.

The next screen to appear is displayed in Fig. 5.  Here is where you enter the
hard drive letter to copy the TBHost files to.



  Ŀ
                     TeleBack Installation Program                     
                              Version 1.0a                             
  
                                                                                
                                                                                
                     Ŀ
                      Install From Which Drive?:  A 
                     
                                                                                
                                                                                
                      Ŀ
                       Install To Which Drive?:  C 
                      

                                  Fig. 5

     7.  You may enter any valid hard drive letter that is attached to your
         system.  Enter the hard drive letter and press the Enter key.

     8.  Now you need to enter the directory where TBHost will reside (see 
         Fig. 6).  You can press the Enter key to accept the default path of
         TBHOST or you can type in your own directory name.


  Ŀ
                     TeleBack Installation Program                     
                              Version 1.0a                             
  
                                                                                
                                                                                
                     Ŀ
                      Install From Which Drive?:  A 
                     
                                                                                
                                                                                
                      Ŀ
                       Install To Which Drive?:  C 
                      
                                                                                
                                                                                
        Ŀ
         Install To Which Path?:  TBHOST                        
        

                                  Fig. 6

     9.  If the directory needs to be created, the screen in Fig. 7 will appear. 
          If you  want the installation program to create the directory for you,
          press the Enter key.

 

  Ŀ
                     TeleBack Installation Program                     
                              Version 1.0a                             
  
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                     Ŀ
                       C:\TBHOST does not exist!   
                                                   
                             Create   Abort        
                     
                                                                                
                                  Fig. 7

The install program will now start to copy the TBHost files into your directory
and extract them.

When it is finished, you will be returned to the DOS prompt within the directory
where TBHOST.EXE resides.  Follow the instructions on the screen to start
TBHost.

When you are ready to install TBCLIENT.EXE, return to step 1 and perform the
same procedures, substituting TBClient for TBHost where appropriate.

Jump to step 16 now if you are installing TBClient.

     10.  Select 'Accounts' on the Main Menu, then select 'Add Accounts'.  
           Before you can receive uploads from your TBClients, you need to 
           enter client data into TBHost.

     11.  When you are finished entering data for your new TBClient, answer
           'Y'  to the 'Add this new record' question.

     12.  Now you can return to the Main Menu by pressing the ESC key.

     13.  Select 'Options' from the Main Menu then select 'Wait for Calls'.

     14.  Your computer is now waiting for calls from your TBClient(s).

     15.  While you are waiting for calls, take a moment to fill out the 
           Registration Form at the back of the manual and mail it in.  It will 
           speed up our service to you should you have a need to call technical 

           support.  It will also enable us to notify you of TeleBack upgrades 
           in the works!

Continue here for TBClient

     16.  During a first-time installation, 'Setup TBClient' will be selected for 
           you automatically from the Main Menu.

     17.  Type: PASSWORD and press the Enter key.  If you make a mistake, 
            just press the ESC key and select 'Setup TBClient' again.

     18.  Enter the Client ID.  This name has to be identical on both the 
           TBHost and the TBClient computers.  It is one of the ways that 
           TBClient gains access to your TBHost.

     19.  Enter the TBHost phone number.  Be sure to enter all the digits 
           necessary to complete the call, including any special access codes
           and delays.
     
     20.  Enter the Backup Times for the different days.  The default is 00:00 
           (midnight).

     21.  Enter the 'Type' of Backup to perform for that day: I = Incremental,
           F = Full, Blank = None

     22.  When you arrive at the hard drive field, the letters corresponding to
           all attached hard drives should be displayed.  If they are not, press
           the F10 key.  Delete the letter(s) of the hard drive(s) that you do not
           want included  in backup process.

     23.  At the password field, be sure to tell your client that he/she may 
           change passwords when necessary.  This is the password that 
           encrypts the data before it is transmitted over the modem.
           It is also the password that you use to return to the Setup
           Screen.

           Enter the password and press the Enter key.


     24.  Select 'Exclude Files' on the Main Menu.  Type in the name(s) of the
           files, hard drives, directories and/or subdirectories that you want to 
           exclude from the backup.  You must enter a full path name to the
           file.  You may also exclude an entire drive like this: D:\*.*

     25.  If you used the 'Auto Backup' inadvertently, press ALT+Keypad5 to 
           bring TBClient back to the screen.

TBClient Title Screen:

If you would like to change the TBClient Title screen,  create an ASCII text file
named 'WEB.SOF' with the text that you want displayed on the screen.  You are
allowed 6 lines of 50 characters each.  If you do not use all 6 lines, TBClient
will fill the unused lines with empty spaces.  TBClient will center all the text
for you.

                               Section 3
 
Operations:

TBClient -

Since Setup is run automatically for you during a new installation, we will go
through it first.


Setup TBClient:


Select this option and it will ask for a password (Fig. 8).  For a new installation,
the password is PASSWORD.  Entry is forced to upper case so you don't have to
worry about the caps lock key.  Type in the password and press the Enter key. 
If you enter an incorrect password, you will get an error message.  Just press
any key, and then use the Backspace key to remove it and type in the correct
password.

Ŀ
 Options     Log/Exception(s)     Quit                               08:08:00 

   Auto Backup                                                              
   Backup Now!                                                                
   Exclude Files  
   Include Files  
   File Maint     
   Setup TBClient 
     ͻ
                                                  
                        Password: *************   
             TeleBack,                            p System!
                       ͼ
                                                                                
                                      
             Copyright (c) 1994 WEB Software & Consulting, Inc.

                                  Fig. 8



 Setup Screen field definitions:

Ŀ
 Options     Log/Exception(s)     Quit                               08:09:00 

   Auto Bͻ         
   Backup                   TBClient Setup Screen                            
   Exclud͹         
   Includ  Client ID:CHEW       Host Phone:1-904-943-9977                    
   File M                                                                    
   Setup              Sun    Mon   Tue   Wed   Thu   Fri   Sat               
  ĺ  Bkup Time: 00:00  23:00 23:00 02:30 23:00 23:40 00:00             
                 Type:   I      I     I     I     I     I                     
                                                                              
                    Hard Drives:(F10 Searches) Max Upload Sz                  
                    CDEFG                      9,999,999,999                  
                                                                              
                                                                              
            Comm Port:1 (1-4) I/O Addr:1016 IRQ: 4 Baud Rate:9600             
                                                                              
                                                                              
           Modm Reset Modem Commands                 Encrypt Pswd             
           ATZ        ATE0V1X4Q0&C1&D2               PASSWORD                 
                                                                              
          ͼ         

                                  Fig. 9

Client ID:  Enter an eight character name to identify this client. The name that
you type in here is used as part of the verification process to gain access to
TBHost.  Also, the first three letters are used for the file extension of the
backup file (i.e. 40982033.CHE)

THE CLIENT ID IS IMPORTANT.  IT MUST ALSO BE ENTERED INTO
THE TBHOST MACHINE EXACTLY AS IT IS ENTERED HERE.

Host Phone:  The telephone number of your Host Machine.  Enter all the
numbers that are required to make the phone call.

Backup Time:   You may enter any legal time in 24-hour format (i.e. 17:30 for
5:30pm) to control when the 'Automatic'  backups will occur.

Type:  This field relates to the type of backup to perform during an 'Automatic'
or, a TelePower  backup session.  Enter an 'I' for Incremental, an 'F' for Full,
or leave it blank for NO BACKUP.

Clients that want backups performed every night, must either be done at the
same time every night or, performed earlier than the night before.


The reason for this is the way that the system clock is checked when TBClient
goes resident.  If you enter a time of 23:00 for Monday and 23:30 for Tuesday,
TBClient will wake up at 23:00, do it's backup, get the time for Tuesday and go
back to sleep.  Since Tuesday's time is 23:30, it will perform another backup at
23:30 tonight even though it is still Monday.

Here is an example of how you should do it if the client needs to be backed up
every night.  The times shown are only for this example.

                   Sun   Mon   Tue   Wed   Thu   Fri   Sat
                  00:00 23:00 23:00 23:00 22:59 22:58 22:00
                              I       I        I       I        I

Notice that the time is either the same for the following day or it is at least 1
minute earlier on the following day.

Hard Drives: (F10 Searches)  When you arrive at this field, press the F10 key. 
This action causes TBClient to look for all attached hard drives, to include
network drives.  If there are drives that you do not want to include in the
backup process, just delete them from the field.  In fact, it is best to delete all
the drives and use the 'Include' option on the menu in most cases.


Ŀ
 Options     Log/Exception(s)     Quit                               08:10:00 

   Auto Bͻ         
   Backup                   TBClient Setup Screen                            
   Exclud͹         
   Includ  Client ID:CHEW       Host Phone:1-904-943-9977                    
   File M                                                                    
   Setup              Sun    Mon   Tue   Wed   Thu   Fri   Sat               
  ĺ  Bkup Time: 00:00  23:00 23:00 02:30 23:00 23:40 00:00             
                 Type:   I      I     I     I     I     I                     
                                                                              
                    Hard Drives:(F10 Searches) Max Upload Sz                  
                    CDEFG                      9,999,999,999                  
                                                                              
                                                                              
            Comm Port:1 (1-4) I/O Addr:1016 IRQ: 4 Baud Rate:9600             
                                                                              
                                                                              
           Modm Reset Modem Commands                 Encrypt Pswd             
           ATZ        ATE0V1X4Q0&C1&D2               PASSWORD                 
                                                                              
          ͼ         

                                  Fig. 10

Max Upload Size   This field defaults to 9,999,999,999 bytes.  The purpose of
this field is to allow you to limit the size of an upload to TBHost.  

If the file to be uploaded is greater than the number of bytes that you enter here,
TBClient will cancel the upload and make an entry in the Exception(s) List.

Comm Port: Put your Communications Port number here.  This is the port that
your modem is connected to.  If a modem was not found by TBClient during
your installation, then this filed will contain a '1'.  The allowable entries are 1
through 4.  Any other number will generate an error message.

I/O Addr:  This is the Input/Output Address that your serial port (or internal
modem) uses.  The number in this field will change, based on the number
entered into the Comm Port field.  Many serial cards (and internal modems)
allow you to change this address because it conflicts with other hardware within
the computer.  If you need to change the address, you can do that here.

IRQ:  This field contains the Interrupt ReQuest number.  It will change based
on the number you entered into the Comm Port field. Many serial cards (and
internal modems) allow you to change this vector because it conflicts with other
hardware within the computer.  If you need to change it, you can do that here. 


Baud Rate:  Move into this field and a picklist window will open up (Fig. 11)
showing you the available baud rates (300 - 115200).  Use the Up or Down
Arrow keys to select the appropriate baud for the modem.

Ŀ
 Options     Log/Exception(s)     Quit                               08:11:00 

   Auto Bͻ         
   Backup                   TBClient Setup Screen                            
   Exclud͹         
   Includ  Client ID:CHEW       Host Phone:1-904-943-9977                    
   File M                      ͻ                                  
   Setup              Sun    Mo300       d   Thu   Fri   Sat               
  ĺ  Bkup Time: 00:00  231200      :30 23:00 23:40 00:00             
                 Type:   I      2400      I     I     I                     
                                4800                                        
                   Hard Drives (9600       Max Upload Sz                    
                   CDEFG        19200      9,999,999,999                    
                                38400                                       
            Comm Port:1 (1-4) I/57600      Q: 4 Baud Rate:9600              
                                115200                                      
                                ͼ                                  
                                                                              
           Modm Reset Modem Commands                Encrypt Pswd              
           ATZ        ATE0V1X4Q0&C1&D2              PASSWORD                  
                                                                              
          ͼ         

                                  Fig. 11
                       MAKE SURE YOUR HOST'S MODEM 
                       CAN SUPPORT THIS BAUD RATE. 

After you press the Enter key, the window will vanish, and the Baud Rate that
you selected will be put into the field for you.  If you are using a 14.4k 
modem, we recommend selecting 19200 for best performance.

Ŀ
 Options     Log/Exception(s)     Quit                               08:12:00 

   Auto Bͻ         
   Backup                   TBClient Setup Screen                            
   Exclud͹         
   Includ  Client ID:CHEW       Host Phone:1-904-943-9977                    
   File M                                                                    
   Setup              Sun    Mon   Tue   Wed   Thu   Fri   Sat               
  ĺ  Bkup Time: 00:00  23:00 23:00 02:30 23:00 23:40 00:00             
                 Type:   I      I     I     I     I     I                     
                                                                              
                    Hard Drives:(F10 Searches) Max Upload Sz                  
                    CDEFG                      9,999,999,999                  
                                                                              
                                                                              
            Comm Port:1 (1-4) I/O Addr:1016 IRQ: 4 Baud Rate:19200            
                                                                              
                                                                              
           Modm Reset Modem Commands                 Encrypt Pswd             
           ATZ        ATE0V1X4Q0&C1&D2               NOTEBOOK%DUCK            
                                                                              
          ͼ         

                                  Fig. 12
Mdm Reset:  Enter the command that is needed to do a RESET of your
TBClient's modem.  Normally the default (ATZ) is all that is required.

Modem Commands:  TBClient needs to be able to recognize certain words that
are returned from the modem.  The default commands (listed below) have the
following meaning (consult your modem manual for compatibility):

     AT        Gets the MODEM's attention.

     E0 (zero) Disables command echo

     V1 (one)  Displays result code in verbose format.

     X4 (one)  Return the full set of connect messages.

     Q0 (zero) Enables Result codes to be sent to the screen in response to 
               MODEM operations.

     &C1(one)  Uses the actual state of the carrier from the remote modem
                  for Data Carrier Detect (DCD).

     &D2       Hang up when carrier is lost.

The commands listed above are pretty standard and as such, you should rarely
need to change them.

If you have trouble making a modem connection with the default commands,
consult the user manual of your TBClient's modem.  Be sure to enter the
command(s) to enable RTS/CTS.  This is hardware flow control.
     
Password:  This is a 15-character field.  If this is your first time running
TBClient, you will notice that the word 'PASSWORD' is in the field.  If you
remember, you had to type that in to get to this screen.  Remember your
password!  

Note:  Passwords should never refer to anything that someone would know 
      about you (i.e. names of relatives, birthdays, addresses etc.).  Try to
      select two words that have no relation and separate them with a number
      or a symbol.

Examples of passwords (don't use these):

                    - DUCK33DISKETTE
                    - PENCIL%AIR
                    - UZ4OS#LE9Q

That completes TBClient Setup.  The next topic will be the 'Auto Backup' menu.

Auto Backup:

In 'Auto Backup' mode, TBClient goes to sleep and wakes up at the times you
specified in the TBClient Setup screen.

Ŀ
 Options     Log/Exception(s)     Quit                               08:13:00 

   Auto Backup                                                                
   Backup Now!                                                                
   Exclude Files                                                              
   Include Files                                                              
   File Maint                                                                 
   Setup TBClient                                                             
                                                              
                                  Fig. 13

Pressing the Enter key on this selection will cause TBClient to go into resident
mode.  The screen will clear and the DOS prompt will be displayed on the
screen.  You can now use your computer as you normally would during the
work day. 

     Note: Use of Microsoft Windows while using TBClient in 'Auto' mode,
          may produce unexpected results.  Windows takes over the keyboard
          and does not allow TeleBack to respond to a keypress.  There are
          few, if any, TSRs that will pop up on top of Windows.  See Section
          4 for Running TBCLIENT under Windows.

Keep in mind that there are some DOS programs that just don't get along with
TSRs.  You will have to experiment to see if the ones that you have will
conflict.

If you are using another program (like a word processor, or spreadsheet) and the
time arrives to perform the backup, a message window is displayed to let you
know what is about to happen.  After the F9 key is pressed, the backup will
proceed.  

When the backup is finished, TBClient will go into resident mode again to wait
for the next scheduled backup time.  You will be returned to your previous
application.

If your computer is at the DOS prompt at the time the backup is to be
performed, it will proceed without operator intervention.

To stop the 'Gathering & Compressing Files' process,  press Ctrl-C.  

To stop a File Transfer that is in progress, press the Esc key and wait for the
'User Abort' message.

If you need to 'wake-up' TBClient, press ALT+keypad5 (that's the number 5 on
the keypad).  You might need to do this to change some Setup information or to
change the password, etc.  To put TBClient back to sleep, simply select 'Auto
Backup' on the menu again.

Backup Now!:
Ŀ
 Options     Log/Exception(s)     Quit                               08:14:00 

   Auto Backup                                                                
   Backup Now!                                                                
   Exclude Files                                                              
   Include Files                                                              
   File Maint                                                                 
   Setup TBClient                                                             
                                                              

                                  Fig.14

If your client has entered some important data that he wants to back up right
away, he can select 'Backup Now!'.  Whatever his reason, this selection allows
him to perform the backup as often as he wishes.

Exclude Files:

You may rarely use this option, but it's here if you need it.  Suppose you want
to backup all the files in one subdirectory execpt one or two.  Or, you may want
to back up an entire hard drive except for a few subdirectories.  The following
window will be displayed when you press the Enter key on this menu option.

The examples that are displayed (Fig. 15) within the window will give you an
idea of the flexibility of the 'Exclude Files' option.  Here is an explanation of
each line within the window:

Ŀ
 Options     Log/Exception(s)     Quit                               08:15:00 

   Auto Backup                                                                
   Backup Now!                                                                
   Exclude Files                                                              
   Include Files                                                              
   File M͹ Files to Exclude ͻ         
   Setup c:\dos\*.*                                                          
  ĺc:\tbclient\tbclient.exe                                            
          e:\*.*                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
          ͹ Ctrl-W to save, Esc to exit ͼ         

                                  Fig. 15


Exclude all files (and subdirectories) within the DOS subdirectory on drive C.

                    c:\dos\*.*

Within the subdirectory 'tbclient', exclude the file TBCLIENT.EXE. All other
files within that subdirectory will be included in the backup process. 

                    c:\tbclient\tbclient.exe

Exclude all files, directories and subdirectories on drive E.

                    e:\*.*

Entries within the window may be in UPPER or lower case.  TeleBack does not
validate these filenames or paths. Double check everything before saving the
information with Ctrl-W.

Include Files:

Ŀ
 Options     Log/Exception(s)     Quit                               08:16:00 

   Auto Backup                                                                
   Backup Now!                                                                
   Exclude Files                                                              
   Include Files                                                              
   File M͹ Files to Include ͻ         
   Setup e:\mydir\money.dat                                                  
  ĺ                                                                    
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
          ͹ Ctrl-W to save, Esc to exit ͼ         

                                  Fig. 16

This selection allows you to include files in the backup process.  If you are
going to use this feature, you must use it for hard drives that are not listed in
the 'Avail Hard Drives' field on the TBClient Setup screen.  Include also
overrides the Exclude option.

If you only want to backup one subdirectory, delete all the drive letters from the
Setup Screen and enter the path to the subdirectory that you want to include.
Do not enter anything into the Exclude Files window.

As an example, you could leave the 'Avail Hard Drives' field blank in the
TBClient Setup screen.  Type in only the file names (with path) that you want
included in the backup process, and only those files will be included.

Fig. 16 shows that we want to 'Include' the file MONEY.DAT when the backup
is performed.  Even though we excluded drive E, we can still back up files on
that drive if you use the Include option.

File Maint:                          

Ŀ
 Options     Log/Exception(s)     Quit                               08:17:00 

   Auto Backup                                                                
   Backup Now!                                                                
   Exclude Files                                                              
   Include Files                                                              
   File Maint                                                                 
   Setup TBClient                                                             
                                                              
   
                                  Fig. 17


This option freshens the Activity Log files and rebuilds the Index files.  If your
TBClient's machine crashes when it's trying to do something like view the log
or save transfer information to the database, have the Client run 'File
Maintenance' before you make a trip to site.

View/Print Activity Log:

Ŀ
 Options     Log/Exception(s)     Quit                               08:18:00 

               View/Print Activity Log                                        
               Delete Activity Log                                            
               Exception(s) List                                              
                                                     
                                                                                
                                  Fig. 18


Press the Enter key here to view a window asking you for the Start Date (Fig.
19) of the activity that you want to view. 


 
  Ŀ
                        TeleBack v1.51 - Client                        
                      *** Print Activity File ***                      
  




                                                                                
                                                                                
                 Ŀ
                  Start Date (blank for all):   /  /   
                 

                                  Fig. 19

If you want to view  'ALL' of your activity,  press the Enter key while the date
field is blank.

A browse window will be displayed (Fig. 20) showing all the activity since the
system was installed or since the last time that the Activity Log was deleted.

 Ŀ
                       TeleBack v1.51 - Client                        
                     *** Print Activity File ***                      
 
                                    
                                                                                
                                                                                
     ͹ Activity Log ͻ    
        Client ID   Date Sent   Time Sent   Time On-Line   Bytes Sent         
     ͺ    
        SMITH      03/11/94   23:45:04              6        587411       
        CHEW       03/18/94   11:40:49              9       1104321       
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
     [ESC]=quit     

                                  Fig. 20

If you want to see only the activity between Jan 15, 1994 and Feb 15, 1994,
then enter a Start Date of 01/15/94 and an Ending Date (Fig. 21) of 02/15/94. If
you  don't enter a Start Date, you won't be asked for an Ending Date.  Now,
only the activity between those two dates will be displayed.







     Ŀ    
                           TeleBack v1.51 - Client                            
                         *** Print Activity File ***                          
         
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                    Ŀ                    
                     Start Date (blank for all): 01/15/94                     
                                        
                                                                                
                                    
                                    
                                    
                                    
                            Ŀ                           
                             Ending Date: 02/15/94                            
                                                       
                                    
                                 Fig. 21

When you have finished viewing the data, press the Esc key.  You will be asked
if you want to print what you just looked at (Fig. 22).  Select 'Yes' if you do. 
The default is No.

     Ŀ    
                           TeleBack v1.51 - Client                            
                         *** Print Activity File ***                          
         
                                                                                
                                                                                
                                                                                
                    Ŀ                    
                     Start Date (blank for all): 01/15/94                     
                                        
                                                                                
                                                                                
                           Ŀ                           
                             Send To The Printer?                             
                                                                              
                                  Yes   No                                    
                                                      

                                                                       
                                  Fig. 22


Delete Activity Log:

Ŀ
 Options     Log/Exception(s)     Quit                               08:23:00 

               View/Print Activity Log                                        
               Delete Activity Log                                            
               Exception(s) List                                              
                                                     
                                                                                
                                                                                
                                                                                
                             TeleBack Client - v1.51                             
                                                                                
                TeleBack, The Professional Remote Backup System!                
                                                                                
                                                                                
                                                                
                  Copyright (c) 1994 WEB Software & Consulting, Inc.                  
            Ŀ            
              This operation will delete the ENTIRE Activity Log              
                                                                              
                               Delete   Cancel                                
                        

                                  Fig. 23

This option will allow you to delete the entire Activity Log.  You have to go
through two stages to do this, so it will be very difficult to do it accidently.


Remember, the Activity Log contains information about all the calls to the
TBHost.  If you delete it, all of your call history will be gone.

Stage 1:  Select 'Delete'.  Notice that the default is Cancel (Fig. 23).

Stage 2:  Next, you will be asked if you are sure.  Select 'Yes'.  The default
here is No.

Exception(s) List:

An Exception(s) List is generated after all the files on all the drives have been
gathered and Zipped using PKZip.

If an Error or Warning had occurred while PKZip was gathering & compressing
files, the messages generated would have been placed into an Exception File. 
The file may then be displayed by selecting this menu option.

During a manual backup (operator selects 'Backup Now!'), the Exceptions List is
automatically displayed to the client after the upload of his backup set is
completed and an error occurred.

Select this menu option to view the Exception(s) List from the previous backup
attempt.  The window shown in Fig. 24 will appear.

Ŀ
 Options     Log/Exception(s)     Quit                               08:24:00 

               View/Print Activity Log                                        
               Delete Activity Log                                            
               Exception(s) List                                              
                                                     
     ͹ Exception(s) List ͻ    
     Last Backup performed on 03/21/94 at 09:08:36                            
     No Exception(s) were noted.                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
     ͹  to move, or Esc to exit ͼ    

                                  Fig. 24


If  any errors had occurred, they would appear here.  The Exception(s) List
shown here tells you that 'No Exception(s) were noted.'

This file also gets sent to TBHost just before the upload of the backup set.  In
this way, both the service provider and the client know if any corrections need
to be made to the Exclude Files list or if the backup needs to be performed
again because of some other reason.

Quit - 

Ŀ
 Options     Log/Exception(s)     Quit                               08:25:00 

                                    Yes                                       
                                                                         
                                                                                
                                                                                
                                  Fig. 25

Yes:  Exit TBClient and return to the DOS prompt 



Batch Files:

If present (in the TBClient directory), TBClient will execute the following batch
files:

     TB_BISun.Bat -- Before an Incremental backup on Sunday.

     TB_AISun.Bat -- After an Incremental backup on Sunday.

     TB_BFSun.Bat -- Before a Full backup on Sunday.

     TB_AFSun.Bat -- After a Full backup on Sunday.

Notice the letters in the names of the batch files.  Here are their meanings:

     TB        TeleBack (File belongs to TeleBack)
     BI        Before Incremental backup
     AI        After Incremental backup
     BF        Before Full backup
     AF        After Full backup
     Sun       Day of the week for the backup


As you can see, you may have a batch file for each day of the week to run
Before and After an Incremental or a Full backup.

Batch files have numerous uses.  One example might be that you would like to
notify a user on a network that  he has 5 minutes to log off before a backup is
started.  If he is not logged off after 5 min, you could automatically log him off
and proceed with the backup.  Batch files that begin with TB_A.....BAT are
executed only after all files are closed and before returning to the main menu.



Command Line Switches:

Unlike the command line switches on page 6, the following are for use only
with TBClient.

The TelePower  :

TeleBack now provides a command line switch for use with The TelePower.
The TelePower is a device that you plug your phone and computer into.  The
TelePower itself is plugged into an electric wall outlet.

If you plan to make use of the TelePower, call WEB Software for more
information at 904-943-9977.

TBHost knows which of your clients are using the TelePower (by answering a
question in the 'Change Setup' screen) and will call them at the correct time. 
When the TBClient phone rings, the TelePower will apply power to your 
client's computer and TBClient will perform the Backup Type (F or I) for that
day.  When the phone connection is terminated, the TelePower will turn off the
client's computer.

To take advantage of using the TelePower with TBClient, issue the following
command line switch within your AUTOEXEC.BAT file.

               tbclient /tp   

TBHost -

     Note:  When you start TBHost, the modem is sent a command to take the
     phone off-hook.  If you select 'Wait for Calls' the modem will be put
     back on-hook again.  To cancel 'Wait for Calls', press the Esc key.  The
     phone will be taken off-hook again.


Wait for Calls:  Be sure to do 'Setup TBHost' and 'Add Accounts' before
selecting this menu option, otherwise, you will get an error message window
informing you that you have forgotten to do so.

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:26:00 

   Wait for Calls                                                             
   Take Off-Hook                                                              
   Put On-Hook                                                                
   File Maint                                                                 
   Setup TBHost                                                               
                                                              

                                  Fig. 26

After everything is set up, (i.e. do your setup, enter your new accounts) you are
ready to wait for your TBClients to call.

     NOTE:  Uploads to TBHost are named in this format: 
     YDDDHHMM.CID where Y = last number of the year, DDD = the day 
     of the year (Julian Date), HH = Hour of the day, MM = Minute of the 
     hour, CID = First three characters of the ClientID.  The Exception(s) 
     list will have the same name with a .LST extension.  

Naming the uploaded files in this manner allows more than one upload to be
performed in one day.  It also allows you to uniquely identify each upload.

When you select 'Wait for Calls', you should see a Modem Status window (Fig.
27).  If you have TBClients that use the TelePower module, then the window
that is directly above the Modem Status window (TBClients to Wake-up) will be
present.  It lists the TBClients that are to be called that day.  Otherwise it will
not be displayed.  The TelePower is discussed later in the manual.

     Ŀ    
                     TeleBack v1.51 - Host - Single User                      
                            *** Wait For Call ***                             
         
                                                                    
          ͹ TBClients to Wake-up ͻ         
           CHEW                                                               
           555-1234                                                           
           20:30                                                              
                                                                              
                                                                              
                                                                              
                                                                              
          ͼ         
                    Ŀ                   
                                 Modem Status                                 
                    Ĵ                   
                                                                              
                     Waiting for calls....                                    
                                                                              
                    ĴAny Key = Abort                    
                       Last Activity at: 14:22:33

                                  Fig. 27

If you want to know if any of your TBClients have called in, look below the
Modem Status window.  Calls that were received will be noted by the message
below the Modem Status window:  "Last Activity at: 14:22:33".   The time
displayed will reflect the time that your TBClient called.

This will only display the 'Last' activity that occurred.  Others could have called
earlier.  This is just an indicator to let you know that something happened.  


While a TBClient is on-line, the Modem Status window displays the Baud rate
of the connection and the Client ID of the caller.

If an error occurred during the upload attempt, a flashing message ('Error in
Activity Log') will be displayed on the 'Waiting for Calls' screen.  It is only an
indicator to let you know that one of  your clients had an error occur since
going into the 'Wait for Calls' screen.  This message is cleared when you return
to the Main Menu.    

Take Off-Hook:  This is to prevent TBClients from calling in. You would not
want anyone to call if you needed to access the computer for some other reason.

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:28:00 

   Wait for Calls                                                             
   Take Off-Hook                                                              
   Put On-Hook                                                                
   File Maint                                                                 
   Setup TBHost                                                               
                                                              
                                  Fig. 28

This menu item is here for your convenience.  It prohibits TBClients from
calling in while you are doing something else with your computer.  

Put On-Hook:  Another convenience option.

File Maint:  As in TBClient, we need something to freshen files, should they
become corrupt.  TBHost file maintenance will also remove deleted records  to
reclaim disk space.

Setup TBHost:

Except for the BAUD rate and Comm Ports, the information entered here 
(Fig. 29) is used for TB-Invoice  (purchased separately).



     Ŀ    
                     TeleBack v1.51 - Host - Single User                      
                              *** Host Setup ***                              
         
                                                                                
                 Ŀ                 
                        Name:                                                 
                                                                              
                   Address 1:                                                 
                   Address 2:                                                 
                                                                              
                       Phone:                                                 
                                                                              
                        City:                                                 
                       State:    Postal/Zip Code:                             
                                                                              
                     Comm Port:2 (1-4)  I/O Addr: 760 IRQ: 3                  
                                                                              
                                  BAUD:9600                                   
                                                                              
                  Modm Reset  Modem Commands                                  
                  ATZ         ATE0V1X4Q0&C1&D2                                
                 Ĵ ESC = Abort                  

                                  Fig. 29

Name:  Enter your name or company name here.  If you are using TB-Invoice
and company letter-head, you can leave all the company information blank.  If it
is not blank, all company information will be printed at the top of the invoice.

Address 1:  Address Line

Address 2:  Address Line  

Phone:  Your voice area code and phone number

City:  Your city

State:  Your state

Postal Code:  Your Postal/Zip Code

Comm Port:  Enter the Comm Port that your modem will be using.  Ports 1 - 4
are supported.

I/O Addr: This is the Input/Output address for the comm port that was entered
in the previous field.  If you entered a comm port number in the previous field,
then this number will change automatically.  You may manually change this
number as well.  Consult your serial card manual for alternate addresses.

IRQ: This is the Interrupt Request Line for the comm port that was entered in
the Comm Port field.  The number will change automatically when you enter a
comm port number between 1 and 4.  You may manually change this number as
well.  Consult your serial card manual for alternate IRQs.

BAUD:  A window will pop up (Fig. 30) with the allowable baud rates.  Use
the Up or Down Arrow key to select one.  The baud rate will be entered into
the field for you after you press the Enter key.  If you are using 14.4K modems,
we recommend that you use a baud rate of 19200 for best performance.

     Ŀ    
                     TeleBack v1.51 - Host - Single User                      
                              *** Host Setup ***                              
         
                                                                                
                 Ŀ                 
                        Name:   ͻ                                  
                                300                                         
                   Address 1:   1200                                        
                   Address 2:   2400                                        
                                4800                                        
                       Phone:   9600                                        
                                19200                                       
                        City:   38400                                       
                       State:   57600      de:                              
                                115200                                      
                     Comm Port:2ͼ dr: 760 IRQ: 3                   
                                                                              
                                  BAUD:9600                                   
                                                                              
                  Modm Reset  Modem Commands                                  
                  ATZ         ATE0V1X4Q0&C1&D2                                
                 Ĵ ESC = Abort                  

                                 Fig.  30

Modm Reset:  Enter the command that your modem needs to do a reset. The
default entry of 'ATZ' is pretty much the standard.

Modem Commands:  TBHost needs to be able to recognize certain words from
the modem.  The default commands have the following meaning:

     AT        Gets the MODEM's attention.

     E0 (zero) Disables command echo

     V1 (one)  Displays result code in verbose format.

     X4 (one)  Return the full set of connect messages.

     Q0 (zero) Enables Result codes to be sent to the screen in response to 
               MODEM operations.

     &C1(one)  Uses the actual state of the carrier from the remote modem.

     &D2       Hang up when carrier is lost.

The commands listed above are pretty standard and as such, you should rarely
need to change them.  If you are having connect problems with your modems,
you may need to add the command(s) to enable hardware flow control
(RTS/CTS).

View/Print Activity Log:

Select this menu option to view or print your Activity Log.  You can view such
things as Log #, Client ID, Company Name, Date Sent, Time Sent, Bytes Sent,
Minutes On-Line, Bad Xfer?, Error Messages and Date Due.

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:31:00 

               View/Print Activity Log                                        
               Delete Activity Log                                            
               Exception(s) List                                              
                                                      
                                                                                
 
                                  Fig. 31

Press the Enter key to view the menu (Fig. 32). You can choose to display or
print All Account's Activity, or One Account's activity. 

     Ŀ    
                     TeleBack v1.51 - Host - Single User                      
                      *** View/Print On-Line Activity ***                     
         
                                                                                
                                                                                
                                                                                
                             Ŀ                           
                             All Accounts' Activity                           
                             One Account's Activity                           
                             Quit                                             
                                                        

                                  Fig. 32

All Accounts' Activity:

Press the Enter key and you will see a window asking you for a Start Date.  If
you leave it blank, all Accounts will be displayed in the Browse window 
(Fig. 33).




                                    
     Ŀ    
                     TeleBack v1.51 - Host - Single User                      
                          *** View Activity Log ***                           
         
                                                                                
     ͹ Viewing Host Activity Log ͻ    
      Log Number   Client ID   Company Name                     Date Sent     
     ͺ    
      1000000001  SMITH      ACME PLUMBING                   03/21/94      
      1000000002  CHEW       ABC GUNSMITH                    03/22/94      
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
     [E]dit [ESC]=quit     

                                  Fig. 33

To edit something in the Activity Log, press the 'E' key.  

If you enter a Start Date you are asked to enter an Ending Date.  This works the
same as in the TBClient program.  The Accounts that fall between those dates
will be displayed to you.


One Account's Activity:

     Ŀ    
                     TeleBack v1.51 - Host - Single User                      
                      *** View/Print On-Line Activity ***                     
         
                                                                                
                                                                                
                             Ŀ                           
                             All Account's Activity                           
                             One Account's Activity                           
                             Quit                                             
                                                        

                                  Fig. 34

If you choose "One Account's Activity", a browse window is displayed showing
a list of Individual Accounts (Fig. 35).  Choose the account that you display
from this list.






     Ŀ    
                     TeleBack v1.51 - Host - Single User                      
                          *** View Activity Log ***                           
         
                                                                                
                 ͹ Individual Accounts ͻ                
                  Client ID   Company Name                                    
                 ͺ                
                  SMITH      ACME PLUMBING                                   
                  CHEW       ABC GUNSMITH                                    
                                                                             
                                                                             
                                                                             
                                                                             
                                                                             
                                                                             
                                                                             
                                                                             
                                                                             
                                                                             
                                                                             
                                                                             
                 [ENTER]=Select [S]earch ͼ                

                                  Fig. 35

Use the Down or Up Arrow key, or the PageUp or PageDown key to find the
Account that you want to display.

When the highlight bar is positioned over the Account that you want to view,
press the Enter key.
          
Search:  If you have a large Account database, then you may want to use the
Search feature.  

Press the 'S' key and you will see that the window title is replaced by a blank
space.  

Start typing the name of the Account that you are looking for and it will come
into view as you type, if it is in the database.            

Remember to set your CAPS or Shift key.



Activity Log Field Definitions:

     Ŀ    
                     TeleBack v1.51 - Host - Single User                      
                          *** View Activity Log ***                           
         
                                                                                
     ͹ Viewing Host Activity Log ͻ    
      Log Number   Client ID   Company Name                     Date Sent     
     ͺ    
      1000000001  SMITH      ACME PLUMBING                   01/07/94      
      1000000002  CHEW       ABC GUNSMITH                    01/10/94      
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
     [E]dit [ESC]=quit     

                                  Fig. 36    

Log Number:  Each upload to TBHost will generate a Log number.  It is used
for tracking and billing purposes in case you and your TBClient need to
reference an upload.  

Client ID:  Identifies who was responsible for this entry in the log.

Company Name:  Company name that is associated with the Client ID.

Date Sent:  The date that the upload took place.  This is taken from your
TBHost machine's system clock at the time of the upload.

     Note: Look at the bottom right corner of the window in Fig. 36.  The 
     arrow pointing to the right indicates that there is more data to view.

Press the Right Arrow key to see the information that is hidden.
As it is brought into view, notice that there is an Arrow at the bottom left
corner.  Now you can use the Left Arrow key to go back the other way.





     Ŀ    
                     TeleBack v1.51 - Host - Single User                      
                          *** View Activity Log ***                           
         
                                                                                
     ͹ Viewing Host Activity Log ͻ    
         Date Sent   Time Sent   Minutes   Bytes Received   Bad Xfer?         
     ͺ    
         03/21/94   10:32:41         1            2706      N             
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
     [E]dit [ESC]=quit     

                                  Fig. 37

Time Sent:  The time of day that the upload took place. This is also taken from
your TBHost computer's system clock at the time of the upload.

Minutes:  The amount of time it took to upload the file.  This would also be
called the 'On-Line' time.

     Note:  Because of the way TBHost and TBClient communicate during
     a Zmodem transfer, there could be a 1 minute difference in the Xfer 
     time between TBClient's Log File and TBHost's Log File.  Our testing 
     has shown it to be in TBClient's favor most all of the time..

Bad Xfer?:  This tells you if the upload was successful or not.  A 'Y' means that
an error occurred.  Either your TBClient aborted the upload by pressing Esc, the
connection was broken, the TBHost operator aborted the upload by pressing the
Esc key, or some other unrecoverable error occurred.

For example: If the uploads from a particular TBClient are usually about 20
minutes and you notice that one was only 4 minutes, you can look at the Bad
Xfer field and the Error Messages field to get an idea of what happened.  

If a connection was lost, then TBClient (in Auto mode) would immediately try
to redial and 'Resume' the upload.  In which case there may be an entry for 15
minutes immediately following. 



     Ŀ    
                     TeleBack v1.51 - Host - Single User                      
                          *** View Activity Log ***                           
         
                                                                                
     ͹ Viewing Host Activity Log ͻ    
             Bad Xfer?   Error Messages                   Due Date            
     ͺ    
                 N      NO ERROR                        04/10/94            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
     [E]dit [ESC]=quit ͼ    

                                  Fig. 38

        Error Messages:  Here is a list of the possible error messages

               Canceled by user
               Canceled by remote
               Timeout waiting to start
               Timeout waiting for packet
               Timeout waiting for ACK
               Timeout waiting to send
               Timeout waiting for sender to stop
               Negative acknowledgement
               Bad ACK/NAK character
               Bad packet format
               Packet too long
               Too many errors
               Duplicate packet
               Protocol failure
               Checksum error
               Timeout waiting for header
               User Escape
               Unauthorized Access Attempt!
               Can't Find a Modem!
     
This should give you an idea of the errors that can happen during a file transfer. 
So if one of these error messages appears in the activity log, there should be a
'Y' in the 'Bad Xfer' field.

Due Date:  This is the same date that you entered for this TBClient when you
entered him into the Accounts module.

Unless you have the invoicing module, you'll have to print the Activity Log
once a month so that you will know when and what to bill your TBClients.

At the bottom of the window (Fig. 38),  notice that you are allowed to [E]dit
any of the entries.  

     Note: If you change the Due Date here, the change will not be reflected 
     in the Accounts module.  You must change the Due Date in the 
     Accounts Module if you want to change it permanently.

When you press the Esc key to leave this screen you will be asked if you want
to send the log to the printer.  Pick one of the choices and move on.  You are
then brought back to the Start Date window.  You can use the Esc key to get
back to the previous menu.

Delete Activity Log:

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:39:00 

               View/Print Activity Log                                        
               Delete Activity Log                                            
               Exception(s) List                                              
                                                      
                                                                                
                                                                                
                                                                                
                              TeleBack v1.51 - Host                              
                                                                                
                                  Single User                                   
                                                                                
                                                                                
                                                                 
                  Copyright (c) 1994 WEB Software & Consulting, Inc.                  
            Ŀ            
              This operation will delete the ENTIRE Activity Log              
                                                                              
                               Delete   Cancel                                
                        

                                  Fig. 39

This selection will allow you delete the Activity Log.  You will get two chances
to change your mind.  If you answer 'Delete' to the first prompt, another window
will be displayed to ask if you are sure.  Be sure that you really want to do this. 
The Activity Log is a record of all the uploads from your TBClients.  

TB-Invoice also uses items from within the Activity Log.  If you are using TB-
Invoice, do not delete the Activity Log until after you have printed invoices.

Exception(s) List:

When you receive an upload from a TBClient, a file with the same name but
with a .LST extension  (i.e. 40852255.LST)  will also be uploaded.  This file
gives you information about the upload.  This file is the Exceptions List.

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:40:00 

               View/Print Activity Log                                        
               Delete Activity Log                                            
               Exception(s) List                                              
                                                      
                         ͹ Select an Account ͻ                        
                                   Client ID                                  
                         ͺ                        
                                   SMITH                                      
                                   CHEW                                       
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                         [S]earch ͼ                        

                                  Fig. 40

When you select this option, the screen in Fig. 40 is displayed.  Position the
highlight bar on the account name for the Exception Log that you want to view,
then press the Enter key.

A 'picklist' will be displayed. Choose the .LST file you want to view by
positioning the highlight bar over your selection and pressing the Enter key.

If you position the highlight bar over 'NEW FILE' and press the Enter key, you
will be prompted for a new file name to edit.  If it is not available, a new file
will be created and eventually saved in the TBHost directory.

The Exception(s) List shows any warnings or errors that PKZip encountered
during the backup process.  By viewing this list every day you will know if you
need to modify the Setup at that client's site.



You may edit this file if you want to enter some notes.  Here's a list of the
supported key strokes:

               ESC    Abort edit, no save
               Alt-Q  Quit, with save
               Alt-X  Exit without saving
               Alt-P          Print the file
     
You should rarely need to edit this file, so Alt-X is the preferred method of
exiting.

     NOTE:  Files with the .LST extension are the only files that are 
     displayed in the selection box.  

Add TeleBack Accounts:

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:42:00 

                                    Add TeleBack Accounts                     
                                    Edit TeleBack Accounts                    
                                    Print TeleBack Accts                      
                                    Change Backup Schedule                    
                                                      

                                  Fig. 42

A browse window is displayed for you to make more selections.  Look to the
bottom of the Browse window for the [A]dd  prompt.  Press 'A' to add accounts.

     Ŀ    
                      TeleBack v1.51- Host - Single User                      
                           *** Add New Accounts ***                           
         
                                                                                
     ͻ    
         Client ID:   Password:         Company Name:                         
     ͺ    
         CHEW                         ACME PLUMBING                         
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
                                                                            
     [A]dd [ESC]=quit     

                                  Fig. 43

You can also press the Esc key if you decide to abort this operation.

[A]dd:  When you press 'A', another screen (Fig. 44)  is displayed that allows
you to enter information about your new TBClient.  An explanation of the fields
follows.

  [ Adding record ]                                                            
                                                                                
                                                                                
                        Client ID: CHEW          
                            Password:                                          
                                 Company Name: ACME Accounting Service, Inc.                     
                       Address Line 1: 123 Disk Drive                            
                      Address Line 2:                                          
                                City: DELAND                                   
                               State: FL                                       
                         Postal Code: 32720-8409                               
                             Country:                                          
                            Phone No:                                          
                     Rate Per Minute:    0.00                                  
                      Rate Per Month:    0.00                                  
                   Rate Per MegaByte:    0.00                                  
                        Flat Rate:   25.00       
                        Sales Tax: 0.00                                  
               Days in Billing Cycle:   30                                     
                            Date Due:  02/04/94                                
                        Receive Path:  CHEW                                    
                Lowest Allowable CPS:     0                                    
                           Send Word:  SEND                                    
                            Rec Word:  RECV                                    
                                                                                
                Ctrl-W = save edits   Esc = exit without saving            

                                  Fig. 44
Client ID:  Enter the same Client ID that you entered at your TBClient's site.
The Client ID is one step in the Host verification process that will give access
to the TBClient software when it calls.  In other words, if the Client ID doesn't
match, they will not get access to the Host machine for the Upload.  

     Tip: Here is a good way to lock out a client that has not paid his bill. 
     Change his Client ID on the Host machine.

Password:  This field has no use for TBHost.  It is used only to store this
client's password in case he wants you to have it. It isn't required.  For legal
reasons, we suggest that you not know the client's password.

Company Name:  The company name of your TBClient.  All company
information is printed on the invoice when using TB-Invoice .  

Address Line 1:  The company's address. 

Address Line 2:  An additional line if you need it. 

City:  The city where the company is located. 

State:  The state where the company is located. 

Postal Code:  The Postal/Zip code for the company.

Country:  The country in which the company is located.

Phone Number:  The company's phone number.  This field is quite large (25
characters) to accommodate special phone systems.  

     Note: The following fields:  Rate Per Minute, Rate Per Month, Rate 
     Per Megabyte, Flat Rate, and Days In Billing Cycle, all pertain to
     TB-Invoice. You should enter your figures so that you know how to 
     bill your clients.  If you decide later to purchase TB-Invoice (see add-
     ons in back of manual) you'll be ready to go, and you will remember 
     what to charge them.

Rate Per Minute:  If you are going to bill your clients by the minute, enter that
rate here.  Otherwise, don't enter anything here and move on to the next field.  

Rate Per Month:  Enter the monthly rate that you are going to charge your
TBClient.  You may also leave this field blank.

Rate Per Megabyte:  If you are going to charge a fee for the amount of data that
this client uploads to you, enter that amount here.  You may also leave this field
blank.

Flat Rate:  You may want to charge some clients one standard rate no matter
how much they upload.  If so, enter that 'Flat Rate' here and leave the others
blank (or zero).  When using TB-Invoice, this field will override the others if it
is filled in.

Sales Tax:  If your state charges Sales Tax for services then you would enter
that number here.  Six and one quarter percent would be entered as 6.25

Days In Billing Cycle:  How often do you want to invoice this client?  Every 30
days?, 45 days?, 120 days?  This is a required field and is used in the
calculation for the next field, 'Date Due'.
 Date Due:  Press the Enter key and a calendar will be displayed from which to
choose the billing date.  Use the Arrow keys or PageUp/PageDown keys to
select the date that you desire to use.  Press the Enter key while in the calendar
when you arrive at the desired date.  That date will be entered into the field for
you.  Before using TB-Invoice, make sure this date is correct for each client.

Receive Path:  If you have a few clients, you will appreciate this field.  It
allows you to designate a subdirectory name for their uploads.  If the directory
does not exist, it will be created.  Any valid path name is accepted.

If the directory already exists, a warning message will appear. The warning
message will also appear if access to that directory is denied (a network
function). 

We suggest that you use the Client ID as the name of the directory or
subdirectory.  That way, you can manage your files and hard drive space a little
easier.

Lowest Allowable CPS:  This field will accept a number for the lowest
Characters Per Second (CPS) that you will allow during a file transfer before it
will abort and try again.

There are times when line noise will degrade a phone line to the point that the
file transfer will start to slow down.  The baud rate at which you are connected
will determine the length of time that the bad connection will be tolerated.

TBHost will allow 60 blocks of data (while you are looking at the file transfer
window, each change you see on the screen is the time it takes to transfer one
block of data) below your 'threshold' CPS rate before the transfer will be
aborted and retried.

For example:  If you are using 14.4K modems and you set the 'Lowest
Allowable CPS' field to 1200, then the transfer rate would have to be less than
1200 CPS for 60 consecutive blocks in order to abort the transfer and retry it. 
If the CPS rate goes above 1200 during just one block, then the count to 60 will
start over again.



Get a feel for the speeds of different baud rates.  Here are some
recommendations based on tests we have completed with our machines.

               2400 modems         not less than  200 CPS
               9600 modems         not less than  750 CPS
               14.4  modems        not less than  1500CPS
               
Keep in mind that computer systems and modems are different and trial and
error are your best bet.

Send Word:  This field is for TeleBack.  Just press the Enter key and the field
will be filled in for you.

Rec Word: This field is for TeleBack.  Just press the Enter key and the field
will be filled in for you.

After all information is entered, you are brought back to the previous screen (the
Browse window). Press the Esc key to exit this screen and return to the main
menu when you are finished.

Edit TeleBack Accounts:

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:45:00 

                                    Add TeleBack Accounts                     
                                    Edit TeleBack Accounts                    
                                    Print TeleBack Accts                      
                                    Change Backup Schedule                    
                                                      
  
                                  Fig. 45

Selecting this menu option will allow you [E]dit and [D]elete accounts from
your database.  A Browse window will be displayed similar to the one shown in
Fig. 43 after you press the Enter key. The exception being that instead of seeing
[A]dd, Esc=Quit at the bottom of the window, you will see [E]dit, [D]elete,
Esc=Quit.

To edit an account press the 'E' key and the screen displayed in Fig. 44 will
appear.  Make the necessary changes and you will be returned to the Browse
window.






To delete an account, press the 'D' key.  You will be asked if you want to delete
the current record (the one that the highlight bar is on).  

  NOTE: There is no way to recover deleted records from within TeleBack

Print TeleBack Accounts:

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:46:00 

                                    Add TeleBack Accounts                     
                                    Edit TeleBack Accounts                    
                                    Print TeleBack Accts                      
                                    Change Backup Schedule                    
                                                      
  
                                  Fig. 46

Selecting this option will print account information for all accounts in your
database, two accounts per page.

Change Backup Schedule:

One of the best features of TeleBack is that you can change any TBClient
backup schedule and other information without making a trip to the site.

Here is how it is done:

After selecting 'Change Backup Schedule' and pressing Enter, a browse box will
be displayed that shows the names of all your accounts as in Fig 47.  Move the
highlight bar to the account who's schedule you want to change and press the
Enter key.


Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:47:00 

                                    Add TeleBack Accounts                     
                                    Edit TeleBack Accounts                    
                                    Print TeleBack Accts                      
                                    Change Backup Schedule                    
                         ͹ Select an Account ͻ                   
                                   Client ID                                  
                         ͺ                        
                                   SMITH                                      
                                   CHEW                                       
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                                                                              
                         [ENTER]=Select [S]earch ͼ                        


                                  Fig. 47         

A TBClient setup screen similar to the one used in the TBClient software will
be displayed (Fig. 48).

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  00:48:00 

          ͻ         
                             TBClient Setup Screen                            
          ͹         
            Client ID:SMITH      Host Phone:                                  
                                                                              
                       Sun    Mon   Tue   Wed   Thu   Fri   Sat               
            Bkup Time: 00:00  10:31 09:33 00:00 00:00 00:00 00:00             
                 Type:          I     I     I     I     I                     
                                                                              
                         Hard Drives:                                         
                                                                              
                                                                              
            Max Upload Size:            0Bytes  Baud Rate:                    
                                                                              
               Mdm Reset:      Modem Commands:                                
                                                                              
                                                                              
           Is this TBClient using the TelePower module?:                      
                                                                              
          ͹ Esc = Abort ͼ         

                                  Fig. 48

Please read and understand the following before making changes!

This screen allows you to make changes to the Setup of  a TBClient.  It may be
downloaded on the next call of this particular TBClient and put into effect
immediately after disconnect.

Backup Time & Type are the only fields that are ALWAYS updated on the
TBClient end after disconnect.  Before you exit this screen, be sure that the
Time and the Type are correct!

All the other fields are updated on the TBClient end only if they are filled in. 
If you leave them blank, no update on the TBClient end will take place.

"Is this TBClient using the TelePower module?"  If you answer 'Y' to this
question, TBHost will call the TBClient at the Backup Time specified for that
day.  

When the TBClient's phone rings, it will cause the TelePower module to turn on
the TBClient computer which in turn will cause the backup to be performed. 
When the backup is complete, TBClient will call TBHost to upload the backup
file.

Remember, the TBClient needs to have a TelePower module!  If they don't and
you answered 'Y', you may never get an upload.

When you are finished, the screen in Fig. 49 will appear.

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:49:00 

          ͻ         
                             TBClient Setup Screen                            
          ͹         
            Client ID:SMITH      Host Phone:                                  
                                                                              
                       Sun    Mon   Tue   Wed   Thu   Fri   Sat               
            Bkup Time: 00:00  10:31 09:33 00:00 00:00 00:00 00:00             
                 Type:          I     I     I     I     I                     
                                                                              
                         Hard Drives:                                         
                                                                              
                                                                              
            Max Upload Size:            0Bytes  Baud Rate:                    
              Ŀ              
                Download this Setup on TBClient's next call?                
                                                                            
                                 Yes   No                                   
           Is               
                                                                              
          ͹ Esc = Abort ͼ         

                                  Fig. 49

The default is 'No'.  If you answer 'Yes', the next time this TBClient calls,  the
setup screen will be downloaded.  At the completion of the backup, the client
will get a message on his screen telling him that his Setup has been modified. 
Naturally, if you answer 'N', it will not.

Quit:

Ŀ
 Options     Log/Exception(s)     Accounts     Quit                  08:50:00 

                                                 Yes                          
                                                 No                           
                                                                      
                                                                                
                                                                                

                                  Fig. 50

Yes:  Exit to DOS.



Command Line Switches:

The following command line switches can be used to modify the behavior of 
TBHost.

Some internal modems and serial card will lockup after a while.  Using this
switch will help to overcome such an event.  It will re-boot your host computer
if the modem does not pick up the phone within approximately 50 seconds.

                    tbhost /b

Multi-User:

The following command line switches are used only with the Multi-User version
of TBHost.

     1.  Command line switch /#
          a.  # = Comm port number 1-4
          b.  You must start multiuser tbhost with the port number switch if
               you are running more than one instance of TBHost.  This
               switch tell TBHost which comm port to use and sets the IRQ
               and I/O Addresses accordingly.
          c.  One caveat is that you must use the same type of modem on all
               ports.  This limitation should change in a future version.

     
     2.  Command line switch /i####
          a.  #### = the i/o address.
          b.  Must be a decimal number.
          c.  If it is 3 chars long then you must add a leading zero (i.e. 0760).

     3.  Command line switch /q##
          a.  ## = the irq number
          b.  You must always use two numbers (i.e. 05).

     4.  Command line switch /tp
          a.  Multi-User TBHost will support the TelePower module.
          b.  If operating in a multi-tasking environment, only one instance of
               TBHost should use this command line switch.
 
As a minimum, you must use the Comm Port switch if you are running more
than one instance of TBHOST.  If you want to use the alternate irq and i/o
addresses, use the command line switches listed above.

Do not use spaces between command line switches.

Here is an example of using comm port 2, I/O Address 0760 and IRQ 5:

                    tbhost /2/i0760/q05

Here is a table of the standard comm ports, I/O Addresses and IRQ's

          Port      I/O Address         IRQ
            1         1016                4
            2         0760                3
            3         1000                4
            4         0744                3 

Restoring a Backup

There will be a time when you need to perform a Restore for a TBClient.  It
may be a Full Restore or it may be to restore one or more files.

Full Restore:

You will need to locate the last Full Backup and all subsequent Incremental
Backups.  Restore the Full Backup to your HD first, then start restoring the
Incremental Backups in the order that they were sent.  When you are finished,
backup it up to tape and carry the tape(s) to the client's site to do the restore.

When you are restoring with ZIP files, the first thing that you will need to do is
use the 'View, Ordered' switch (-vo) of PKZip to see where the files belong. 
Files that are listed without a path name belong in the root directory.

To make your restore procedures easier, we suggest that you initially make a
directory tree of each drive that will be backed up.  You can use the DOS Tree
command and send it to a file like this:  TREE > drive_d.tre   This sends
the output of  the tree command to a file called DRIVE_D.TRE which you can
save for future reference.  There are other commercial programs on the market
that do this as well.


Using your directory tree listing, it will be easier to find out which directories
belong on which drive.  If your client has only one hard drive then the tree
listing should not be necessary.

Issue the PKZip 'View, Ordered' switch like this: pkzip -vo  filename.ext
where 'filename' is the eight character filename and 'ext' is the filename
extension.  A listing similar to the one below will be displayed to your screen. 
Use the 'Pause' key to stop the view so that you can see it if it is too large or
send it to a text file like this: pkzip -vo filename.ext > zipfile.txt and
view it with your text editor.


PKZIP (R)   FAST!   Create/Update Utility   Version 2.04g   02-01-93
Copr. 1989-1993 PKWARE Inc.  All Rights Reserved.  Shareware Version
PKZIP Reg. U.S. Pat. and Tm. Off.   Patent No. 5,051,745
_ 80386 CPU detected.
_ EMS version 4.00 detected.
_ XMS version 3.00 detected.

Searching ZIP: 40751447.BAR

 Length  Method   Size  Ratio   Date    Time     Name
 ------     ------        -----  -----     ----       ----       ----
    133  DeflatX    129   4%  03-08-94  16:04   CONFIG.BAK
Comment: 
    432  DeflatX    291  33%  02-19-94  16:58  AUTOEXEC.OZ
Comment: 
    438  DeflatX    296  33%  03-16-94  09:39  AUTOEXEC.BAT
Comment: 
    158  DeflatX    149   6%  02-22-94  15:34   AUTOEXEC.BAK
Comment: 
   6003  DeflatX    964  84%  12-06-93  09:53 PCTDFIX.DB
Comment: 
 110174  DeflatX  40878  63%  03-10-92  03:10  EMM386.EXE
Comment: 
  13824  DeflatX   7835  44%  03-10-92  03:10  HIMEM.SYS
Comment: 
    198  DeflatX    203   0%  06-01-88  12:00  IBMFIX.COM
Comment: 
    146  DeflatX    146   0%  03-16-94  09:39  CONFIG.SYS
Comment: 
  47845  DeflatX  28744  40%  04-09-91  05:00  COMMAND.COM
Comment: 
  15740  DeflatX   5696  64%  10-26-93  11:33  WPTEXT/CASHOFF
Comment: 
    810  DeflatX    568  30%  12-15-93  14:19  WPTEXT/OVERPAY
Comment:
    741  DeflatX    422  44%  02-01-93  02:04  README.DOC          
Comment: 
    573  DeflatX    344  40%  02-01-93  02:04  SHAREWAR.DOC
Comment: 
  19361  DeflatX   6555  67%  02-01-93  02:04  ADDENDUM.DOC
Comment: 
  36711  DeflatX  10238  73%  03-16-94  14:29  TELEBACK/CLIENT/CLLOG.DBF
Comment: 
   7943  DeflatX   2141  74%  01-30-94  12:06  TELEBACK/CLIENT/XFERLOG.DBF

Notice that there are no hard drive letters.  That is why we suggest that you
make a directory tree if you are backing up more than one hard drive.

Look under the 'Name' heading. A filename listed by itself means that it belongs
in the root directory.  For example, CONFIG.BAK, AUTOEXEC.OZ and
AUTOEXEC.BAT etc., all belong in the root directory.

Filenames that are preceded by a forward slash '/' belong in the subdirectory that
is listed to the left of the slash.

The arrows that are pointing to the README.DOC file is showing you where
the next drive's root directory starts.  It could be for drive D or drive G.  Again,
this is why we recommend making a directory tree listing for your records.

To restore all the files to a hard drive, move to the root directory and type:
pkunzip -d filename.ext.  There are more elaborate methods also.  Consult
your PKZip manual.

Partial Restore:

To restore one or more files,  type: 

"pkunzip -d YDDDHHMM.CID FILENAME.EXT"  for each file.

You will probably very rarely do a restore for a client.  Unless you do a lot
with PkZIP, the restore process may seem a little complicated.  If you ever have
a problem  doing a Restore or are unsure of the procedures, please feel free to
call Tech Support, we will be more than  happy to walk you through it.

                               TeleBack Restore v1.0


TBRest is designed to make it easier for you to restore files to your client's
hard drive(s).  It is on your distribution disk.  To use it, copy it to the hard
drive where you will be doing your data restorations.  If you are more familiar
with other zip file extraction utilities, then by all means use them.

Page 8 of The RBS Book, by Rob Cosgrove, explains the concept of doing a
data restoration.

TBRest Operation:

To start the program type:    tbrest zipfile.ext

     zipfile  =  the name of the backup file that you want to restore.
        .ext  =  is the extension of the zipfile.  Remember, the extension is
                 the first 3 letters of the Client ID.

A message will appear on the screen telling you that TBRest is loading the file
into memory.

When that is completed, a window will be displayed with a movable highlight
bar that contains all the names of all the files that are contained within zip file.

You can move the highlight bar with the Up/Down Arrow keys or the PageUp
and PageDown keys.

Position the highlight bar over the file that you want to restore and press
the SPACEBAR.  A check mark will appear to the right of the filename.  This
is an indicator to tell you that this file will be extracted from the zipped file. 
This is called 'tagging' a file.

Please read the caution at the end of this section if you are restoring files to
more than one hard drive.

You can continue to 'tag' files until you have some, or all of the files tagged for
extraction.

When you are finished 'tagging' files, press the Enter key.

Now you are asked for the destination drive letter.  Enter any valid hard drive
letter.

Next, you are asked if you are sure that you selected the correct drive.
Select your response.

Now you need to tell TBRest if you want to be prompted to overwrite a
file if it already exists.  If you select 'Yes', every time a file is extracted, and
that file already exist, you will be asked for confirmation.  If you are extracting
many or all files, we would suggest that you not use this option.  If you do,
You will be tied to the keyboard during the entire process!

When all the files are extracted, you will be returned to the file window.

To exit, press the ESC key, or, press the Enter key when no files are tagged.

Caveats:

When starting TBRest, you must add the file extension or a 'File not found'
message will appear.


             *** CAUTION *** *** CAUTION *** *** CAUTION *** 

If you are extracting files from a zip file that includes files backed up from
more than one hard drive, you must extract the files one hard drive at a time.
For example, tag the files for drive C then extract them.  Then tag the files
for drive D and extract them.

If you have questions or need help, please call Tech support.

We suggest that you practice on some test files that you have made before you
attempt it for real!




                                Section 4
                                    
                      Running TBClient Under Windows 


TBClient WILL RUN UNDER WINDOWS!

For your convienence, we are providing a program called CCSCHED.ZIP.  It is
located on the TeleBack Utilities Disk.  If you use it, please register it with the
author.  It cost $15 and is well worth it!  

Setup:

1.  Locate the TeleBack Utilities Disk and insert it into a floppy drive.
2.  Follow these steps: (for the purpose of this example, we will use drive A:)

     a.  Copy CCSCHED.EXE into your tbclient directory and extract the files

          1) Type: copy a:\ccsched.zip c:\tbclient   
          2) Type: ccsched   
          3)  You may now delete CCSCHED.EXE

     b.  Copy WINCLNT.EXE into your tbclient directory and extract the files

          1)  Type: copy a:\winclnt.zip c:\tbclient   
          2)  Type: winclnt   
          3)  You may now delete WINCLNT.EXE

3.  Now start Windows.
4.  In the Program Manager, run the ccsched program.

     a.  Select "File", then select "Run"
     b.  In the box, type: c:\tbclient\ccsched and click OK
          (in our example, we used c:\tbclient as the directory were we
           installed TBCLIENT.EXE)

5.  Click the OK button.

The following instructions were extracted from the CCsched help file.

The icon for CCSCHED will be placed into your Accessories group  in Program
Manager.

Automatically Opening a Setup File

CCSCHED will automatically load a setup file if you put that setup file on the
command line when calling it.  From Program Manager, click File, Properties....
and put the name of the file you want to open after CCSCHED.EXE in the
command line box.  For example:  CCSCHED.EXE  CLIENT.SCH.

To create CLIENT.SCH, configure CCSCHED to run and select File, Save as...,
you would then type in the name CLIENT.SCH and save it.  Be sure to save it
to your tbclient directory!

Starting CCsched When You Start Windows

You can have Windows automatically load CCSCHED by putting a copy of it in
your StartUp group in Program Manager.  This way, when every the computer
is re-booted and windows is started, the scheduler will be activated.
          
File to Launch

CCsched is pretty easy to run.  In the File To Launch field, type CLIENT.BAT
This is the batch file that will be run to get TBClient started.

Working Directory

In this field you will type in the full path name to your tbclient directory.  For
example:  c:\tbclient

To make sure that you have everything setup correctly, click the "Test Launch"
button.

If you have problems, consult the CCSCHED help file or call TeleBack Support.


                         Commonly Asked Questions

Why does TBClient sometimes pop up, and then disappear without doing a
backup?
A backup was not scheduled for that day.  When you leave the backup 'Type'
field empty (as for Sat or Sun) TBClient will wake up, get the time for
tomorrow, and then go back to sleep, waiting for the next scheduled time.

What type of file transfer protocol do TBHost and TBClient utilize?
Zmodem.   This is a fast and very reliable method of transmitting data.

How long will TBClient attempt to dial the TBHost if the phone line is busy?
For approximately 2 hours.  TBClient will dial the TBHost 480 times before it
quits and displays a message.

If the connection is lost during a file transfer, will TBClient start over again?  I
do not want my clients to spend 'big bucks' on phone bills!
Our implementation of Zmodem will resume the file transfer exactly where it
stopped. For example, let's say that one of your TBClients is uploading a 900K
file and the connection is lost (for whatever reason) at the 800K point.  TBHost
will reset itself to wait for calls again and TBClient will recover and start to
redial.  When the connection is established again, the upload will 'Resume' at
the 800K point. 

What is the difference between a Full and an Incremental Backup?
All the files on your hard drive have Attribute Bits.  One of those bits is the
Archive Bit.   As you use your various computer programs, different files get
written to (data is added).  When this happens, the Archive Bit gets set.  Setting
this bit means that data in the file has changed.  When you perform an
Incremental Backup, only the files with the Archive Bit set are the ones to get
backed up.  When the backup is complete the Archive Bit is reset.  A Full
Backup does not discriminate.  It will backup all files on the hard drive(s)
regardless of the Archive Bit setting.  The Archive Bit is also reset after a Full
Backup.

Why does TBClient take so long to 'wake-up' after I press Alt+Keypad5?
More than likely you do not have any EMS or XMS memory that is available
for TBClient to use.  TBClient uses this memory to swap itself in and out when
you select 'Auto Mode' on the main menu or press Alt+KeyPad5.  When EMS
or XMS memory is not available, TBClient swaps to your hard drive.  Swapping
to a hard drive is slower than swapping to computer memory.

I am using TBClient on a network.  Does it matter which workstation I run it
on?
No.  Depending on the Network Operating System (NOS), be sure to give
TBClient sufficient rights (creation & deletion etc.) to access all directories and
files that are required for the backup.

I use a monochrome monitor.  Why is it so difficult to see some of the screens?
The video card you have may be a color card and it is showing you different
shades of gray or green or whatever your monitor color is.  Use the  /m
command line switch when invoking TBHost or TBClient.  This will force it to
display in two color mode (black & white).

One of my TBClients has forgotten his password and needs us to restore his last
backup.  Is there any way to find out what his password is?
Yes & No.  The databases that are used in TBClient are encrypted.  Although
we realize that nothing is impossible, you would have a very difficult time
trying to decrypt the TBClient databases to find out the password.  If you find
yourself in this situation, call the tech support line.

I would like to perform a backup while I am within an application other than
TeleBack.  Is there a way to do this without exiting my current program?
Sure, provided you have TeleBack installed as a TSR!  To run TBClient as a
TSR, you need to select 'Auto Backup'.  If that has been done, press
Alt+KeyPad5 to 'wake-up' TBClient then select 'Backup Now!' from the menu.
Remember, we do not recommend running TBClient as a TSR under Windows.

Why do my modems automatically hang up right after they connect?
This is a good sign that you are trying to communicate with modems that are
incompatible for one reason or another.  Check the manual for the modems and
ensure that you are setting the modems up correctly for the right protocol (i.e.
v.32/v.32bis, v.42/v.42bis) and the the default modem commands correspond to
the modem commands that your modem will accept.

In case of a power loss, is it possible to have TBHost & TBClient start up
automatically?
Yes!  Use the "/a" (without the quotes), 'Autostart' command line switch.  This
will allow you to call both programs (TBHost & TBClient) from within a batch
file without worry.  When you start TBHost with the "/a" switch, it will
automatically go into the 'Wait for Calls' mode.  Starting TBClient with the "/a"
switch will put TBClient into the 'Auto Mode'.  You may use multiple command
line switches.  For example, using the /m/a switches together would start the
program in Monochrome and Autostart.

I am trying to use batch files to log users off of the network before we do our
backups.  I am using the batch file names that you have in the user manual but
they don't seem to work all of the time.  What am I doing wrong?
You need to make sure that the name of the batch file is correct.  The batch file
names used as examples in the User's Manual are for Sunday only.  Notice that
the last three letters of the filename are 'SUN'.  To use a set of batch files for
Wednesday, all you need to do is make sure that the last three letters of the file
name are 'WED'. For example TB_AFWED.BAT would be run After a Full
backup on Wednesday.  Remember, a batch file must be present to be run and
must be named as stated in the User's Manual.

I called the TeleBack Support BBS but I could not get access to the TeleBack
Conference.  Am I forgetting to do something?
To get access you must answer all the registration questions.  If you have a CIS
ID, we would like to know that too.  We notify users via Compuserve before
anyone else about upgrades or add-ons.  Call back after 24 hrs has gone by and
you should have access.  To join the TeleBack conference on the BBS, select 'J'
(for Join) on the menu and press Enter.  Select '1' to join the TeleBack
conference or another number to join any of the others.  To download TeleBack
files, you must be in the TeleBack conference or you won't see them.

How can I display my company information on the TBClient main screen?
Create a text file called WEB.SOF and type in any information that you want
displayed on the TBClient main screen.  You are allowed 6 lines of 50
characters each.  The text should be left justified.  TBClient will center it for
you on the screen.  As long as this file is present in the TBClient directory, the
information in your text file will be displayed.  Please note that the TBClient
name, version number and copyright information can not be removed.


Why do I get a 'Sharing Violation..' when I attempt to backup files in the
TBCLIENT directory?
Because the TBCLIENT.EXE file open and running.  If you must backup files
within the TBCLIENT directory then you will have to 'Exclude' 
TBCLIENT.EXE and *.LST from the backup process.

I have a client that intermittently gets denied access to my TBHost.  I have
checked, and the Client ID is identical on TBHost and TBClient.  Why does this
keep happening?
Line noise is most probably the culprit!  You see, back when fast modems were
expensive, everyone used the cheaper, slower modems and phone line noise
wasn't an issue.  Now that we have high speed modems, we need a 'cleaner'
phone line.  Just that slightest bit of noise can cause an error.
To help work around this problem, TBClient will try to redial up to 5 times
when it has been disconnected because of denied access to TBHost.  If the
problem is so severe that TBClient will still not connect, then try using a slower
modem speed or a different phone line.

                            TeleBack Add-Ons

Multi-User TBHost: 

Teleback is shipped to you as a single user program.  It will only use one
modem at a time.  As you add more clients, you will eventually need to add one
or more modems to support them (there are only so many minutes in a day).

To use more than one copy of TBHost within a multi-tasking environment, on a
network or on multiple computers, you must purchase Multi-User TBHost.  This
allows two modems to be used and will allow concurent access to the databases
of TBHost. 

Multi-User TBHost will also allow you to get the best performance out of the
TB-Invoice program.  Since all client & activity information is kept in one
database, it is easier to manage. Billing and invoice tracking all of your clients
becomes easier with TB-Invoice.

TB-Invoice :

Prints detailed invoices using data obtained from the Activity Log and Client 
databases.   Also allows you to add 'Other' charges to the invoice like: 
equipment sales, consulting charges etc. View/print any invoice, query by
example and other features.

Price in US Funds:

          Multi-User TBHost ---------------  $99.95  2 port version
          TB-Invoice  ---------------------- $69.95
          Purchase both for ----------- $129.95


To order, call 904-943-9977
 
Phones are answered between 9:00am &  4:30pm  Eastern Time.

                              Index

Activity Log Field Definitions . . . . . . . . . . . . . . . . . . . . . 36
Add-Ons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 59, 61
Address Line 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Address Line 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
All Account's Activity . . . . . . . . . . . . . . . . . . . . . . . 33, 34
Assumptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Auto Backup. . . . . . . . . . . . . . . . . . . . . . 6, 12, 13, 18-22, 58
Backup Now!. . . . . . . . . . . . . . . . . . . . . . . .13, 18-22, 25, 58
Backup Time. . . . . . . . . . . . . . . . . . . . . . . . . 14, 19, 47, 48
Bad Xfer?. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33, 37, 38
BAUD . . . . . . . . . . . . . . . . . . . . . 14-17, 30-32, 44, 45, 47, 48
Baud Rate. . . . . . . . . . . . . . . . . . . . .14-17, 30, 32, 44, 47, 48
Change Backup Schedule . . . . . . . . . . . . . . . . . . . . . .41, 45-47
City . . . . . . . . . . . . . . . . . . . . . . . . . . 31, 32, 42, 43, 63
Client ID. . . . . . . .11, 14-17, 23, 30, 33-36, 40-42, 44, 47, 48, 54, 60
Comm Port. . . . . . . . . . . . . . . . . . . . . . .14-17, 31, 32, 49, 50
Command Line Switches. . . . . . . . . . . . . . . . . 5, 6, 27, 49, 50, 59
Company Name . . . . . . . . . . . . . . . . . . . . .31, 33-36, 41, 42, 63
CONFIG.SYS . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 7, 8, 52
Country. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 43, 63
Date Due . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33, 42-44
Date Sent. . . . . . . . . . . . . . . . . . . . . . . . 23, 33, 34, 36, 37
Days In Billing Cycle. . . . . . . . . . . . . . . . . . . . . . . . 42, 43
Delete Activity Log. . . . . . . . . . . . . . . . . 22, 25, 26, 33, 39, 40
Due Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38, 39
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . 33, 37, 38
Exclude Files. . . . . . . . . . . . . . . . . . . . .12, 13, 18, 20-22, 26
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 46
File Maint . . . . . . . . . . . . . . . . . . . . . 13, 18, 20, 22, 28, 30
Filename . . . . . . . . . . . . . . . . . . . . . . . . . . 51, 53, 54, 59
Full Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Hard Drives. . . . . . . . . . . . . . . . . .11, 12, 14-17, 21, 22, 47, 48
Host Phone . . . . . . . . . . . . . . . . . . . . . . . . . .14-17, 47, 48
I/O Addr . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-17, 31
Include Files. . . . . . . . . . . . . . . . . . . . . . . . .13, 18, 20-22
Installation . . . . . . . . . . . . . . . . . . . . . . . .2, 7-11, 13, 16
Invoice. . . . . . . . . . . . . . . . . . . . . . . .30, 31, 40, 42-44, 61
IRQ. . . . . . . . . . . . . . . . . . . . . . . . . .14-17, 31, 32, 49, 50
Log Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34, 36
Lowest Allowable CPS . . . . . . . . . . . . . . . . . . . . . . . . 42, 44
Mdm Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17, 47

                             Index (cont....)

Minutes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27, 33, 37
Modem Commands . . . . . . . . . . . . . . . . . . . .14-17, 31, 32, 47, 58
Modm Reset . . . . . . . . . . . . . . . . . . . . . . . . . .14-17, 31, 32
Name . . . . . . . . .5, 9, 11, 12, 14, 29, 31-36, 40-42, 44, 51-54, 59, 63
Network. . . . . . . . . . . . . . . . . . . . . . . 15, 27, 44, 58, 59, 61
One Account's Activity . . . . . . . . . . . . . . . . . . . . . . . 33, 34
Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 13, 17, 32
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Partial Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Password . . . . . . . . . . . . . . . . . 5, 11, 13-16, 18, 19, 41, 42, 58
Path . . . . . . . . . . . . . . . . . . . . . . . 3, 9, 12, 22, 42, 44, 51
Phone  . . . . . . . . . .4, 5, 11, 14-17, 28, 31, 32, 42-44, 47-49, 57, 60
PKZip. . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 25, 40, 51-53
Postal Code. . . . . . . . . . . . . . . . . . . . . . . . . . . 31, 42, 43
Put On-Hook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28, 30
Rate Per Megabyte. . . . . . . . . . . . . . . . . . . . . . . . . . 42, 43
Rate Per Minute. . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 43
Rate Per Month . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 43
Receive Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 44
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Restore. . . . . . . . . . . . . . . . . . . . . . . . . .2, 51, 53, 54, 58
Setup TBClient . . . . . . . . . . . . . . . . . . . . . 11, 13, 18, 20, 22
Setup TBHost . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28, 30
State. . . . . . . . . . . . . . . . . . . . . . . 1, 17, 31-33, 42, 43, 63
Take Off-Hook. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28, 30
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . .4, 63
TelePower. . . . . . . . . . . . . . . . . . . . . . 14, 28, 29, 47, 48, 50
Time Sent. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23, 33, 37
Type . . . . . . . . . 4, 5, 7, 9, 11-18, 22, 28, 35, 47-49, 53, 54, 57, 59
View/Print Activity Log. . . . . . . . . . . . . . . 22, 25, 26, 33, 39, 40
Wait for Calls . . . . . . . . . . . . . . . . . . . . 6, 10, 28-30, 57, 59
Zip Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31, 43, 63

                                TeleBack
                             Registration Form

To facilitate our record keeping and to ensure that you receive timely notices of product
enhancements and updates, please take the time to fill out the TeleBack Registration form and
mail it to: 
               WEB Software & Consulting,  Inc.
               1568 S. Spring Garden Ave.
               DeLand, FL 32720-8409

Or you can FAX it to: 904-943-8157

Returning this form will speed up our ability to supply  timely Technical Support. 

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